Contact us

Contact us

Please note that all content added to the site about events, exhibitors, suppliers, venues and groups has been added by a member of the site. If you have any questions, relating to this content, please login and use the contact form on their individual pages. If you are not already a member, click on the join button at the top of this page.

If you have a question for one of the teams at UKCraftFairs, that is not answered in the FAQ or subject line description to the right, please complete the form below. We are always interested in your views and opinions.

Contact us

All events listed on the site have been added by site members, you would need to contact them directly for pricing and availability information.

FAQ - Frequently Asked Questions

Q: I am reporting an error, what information should I include.

A: Please include the type of computer, operating system and browser being used. This will help us test for errors. member to see the contact details the event organiser has supplied, to be able to contact them directly.

Q: I am interested in a fair listed on the site but do not know who to contact.

A: All the fairs listed on the site have been added by members. You would need to be logged in as a member to see the contact details the event organiser has supplied, to be able to contact them directly.

Q: We are new to craft, do you have any information that may help us get started?

A: We have put together a few general guides that may help. Take a look at the Craft Publications Index section of the site.

Q: We need to purchase public liability insurance for one day?

A: Purchasing insurance for one day is available but it is not very cost effective for exhibitors. As it is perhaps £10 or £15 less than cover for a year. Our craft fair insurance guide may help to answer some of your questions.

UKCraftFairs is a private limited company registered in England and Wales with company registration number 8212661 and with its registered address at Bronzeoak Business Centre, Bronzeoak House, Stafford Road, Caterham , Surrey, CR3 6JG.

Subject options

The contact form has a drop down list of potential subject lines for your message. These are arrange by team, so that your message can be handled more efficiently.

Sales and Marketing Team

Video Production

We can organise for our production team to create a video explaining what you do. This video would be uploaded to our YouTube channel and placed with you listing on the site.

Press Enquiry

UKCraftFairs logos and photographs can be requested to go with all press releases. Please contact us for more information. Screen shots of the website can be used in print media, as long as we are advised.

New Membership Queries

Most membership questions are answered on the membership application page, or on the about page. However, if you still have a question, please feel free to contact us.

Advertising on this site

Members of the site are automatically able to promote themselves by adding listings. You can chose a higher level of membership to advertise yourself further.

Other sales and marketing query

Use this option, if none of the above subject titles fit with your comment or question.

Business and Finance team

Subscription payments

As a current member of the site you may have a question about your subscription payments. Please note that subscription payments are taken automatically every twelve months, unless the subscription payment has been cancelled before the due date.

Data control issue

All the information that you supply to the site to promote yourself is readily available to people searching the site. However, we do not sell information to third parties. Check our privacy page for more information.

Website Development Team

Suggestions to improve the site

The site has been designed based on feedback from people within the UK Craft community. If you have a suggestion that would help you, it could help others too and we would welcome the feedback.

Report a site error

If you have received an error whilst using the site, like a 404 or 500 page. Then please feel free to let us know. Please give us as much information as you can about what led up to the error and what you were trying to achieve, plus the message you received.

Problems logging in

If you have any problems logging into the site as a member, we are more than happy to help. In most cases your user name is your supplied email address. You can reset your password by entering you supplied email address.